Medical Scheduler

This is a fully remote position, open to applicants in Florida.

📋 Description

• Engage in communication with clients, medical assistants, and nursing staff within the organization.

• Uphold client and employee confidentiality in compliance with HIPAA regulations.

• Manage both incoming and outgoing calls from patients and/or vendors.

• Address inquiries via live chat.

• Execute ancillary tasks independently.

• Organize and process blood work orders and physician appointment schedules.

• Oversee data entry into the computer database.

• Handle a substantial volume of inbound and outbound calls.

• Review voicemails and return calls to customers.

• Maintain daily email correspondence with patients, vendors, and colleagues.

• Keep work areas, supplies, and equipment organized and clean.

• Responsibilities, duties, and activities may be adjusted at any time with or without prior notice.

⛳️ Requirements

• Applicants must be residents of Florida.

• Experience in scheduling is preferred.

• Customer service experience is preferred.

• Administrative experience is preferred.

• A High School Diploma is required.

• An Associate's degree in healthcare is preferred.

• Capability to demonstrate active listening and problem-solving skills to deliver outstanding customer service.

• Strong interpersonal relationship skills with the ability to collaborate with individuals at all levels.

• Exceptional written and verbal communication skills, including phone and email etiquette.

• Ability to prioritize tasks and manage multiple responsibilities effectively.

• Proficient in learning and utilizing various computer programs.

• Availability to work Monday through Friday from 12 PM to 9 PM.

🏝️ Benefits

• Paid Time Off (PTO)

• Paid Holidays

• Medical Insurance

• Dental Insurance

• Health Insurance

• Employee Discounts on services