Medical Scheduler

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Arrange appointments for medical procedures considering physician availability, patient preferences, and medical facility resources.

• Engage with patients to confirm appointments, offer essential information, and resolve any inquiries or concerns.

• Keep accurate and current schedules for physicians, medical personnel, and facilities.

• Work in conjunction with medical staff to ensure the availability of all necessary equipment and resources for scheduled procedures.

• Oversee and manage cancellations and rescheduling requests, ensuring that all modifications are communicated and documented correctly.

• Check insurance information and obtain necessary authorizations for procedures as required.

• Uphold patient confidentiality and comply with HIPAA regulations at all times.

• Deliver outstanding customer service to patients, addressing any issues or concerns in a professional and timely manner.

• Support administrative duties such as data entry, filing, and record keeping as needed.

⛳️ Requirements

• High school diploma or equivalent is required; an associate's or bachelor's degree in healthcare administration or a related field is preferred.

• Prior experience as a medical scheduler or in a similar position is preferred.

• Strong organizational skills and meticulous attention to detail.

• Exceptional communication and customer service abilities.

• Proficient in Microsoft Office and scheduling software.

• Familiarity with medical terminology and insurance processes.

• Ability to multitask and thrive in a fast-paced environment.

• Commitment to adhering to company policies and procedures.

🏝️ Benefits

• Competitive salary and benefits packages.

• Opportunities for professional growth and development.