Medical Imaging Field Engineer 2

This is a fully remote position, open to applicants in California.

📋 Description

• Provide service for AX/XP imaging equipment in the Palo Alto, CA region.

• Install, troubleshoot, repair, and conduct preventative maintenance on Siemens Healthcare systems at client locations.

• Ensure prompt and efficient repairs.

• Educate operators to guarantee optimal system functionality and customer satisfaction.

• Oversee financial performance within the territory, focusing on revenue generation, expense management, and inventory oversight.

• Handle company assets, including a company vehicle, cell phone, computer, tools, and inventory parts.

• Build and sustain professional relationships with customers and colleagues.

• Accurately perform administrative tasks.

• Operate independently with minimal supervision as well as within established team environments.

⛳️ Requirements

• A minimum of a high school diploma; a technical Associate's Degree or equivalent is preferred.

• 3 to 5+ years of experience as a medical technologist or field service engineer servicing diagnostic instruments.

• Expertise in servicing, conducting preventative maintenance, and modifying medical imaging equipment at customer sites.

• Experience in testing, repairing, and maintaining capital medical equipment.

• Proficiency with tools and service testing equipment.

• Familiarity with network applications and tools, including eVO, mButler, MS Office, Concur, and NAM Customer Service website—Engineer Tools.

• General knowledge of electricity, power supplies, and grounding.

• Background in electronics, hydraulic and pneumatic systems, and instrument systems technology including mechanics, electrical, chemistry, and software.

• Excellent customer service and communication abilities.

• A valid driver's license in the state of residence, with the capacity to drive independently during day and night.

• Clean driving record; no past or ongoing DUI/DWI convictions or other serious moving violations unless legally prohibited.

• Capability to lift 50 lbs and perform activities such as walking, climbing ladders/step stools, bending, twisting, sitting, squatting, standing, high-reaching, and fine-grasping tasks.

• Good vision and the ability to work autonomously.

• Compliance with applicable client Vendor Credentialing requirements, which may involve identity verification, criminal background checks, drug testing, immunizations, annual TB testing, and healthcare training.

• Must be able to work with controlled technology in alignment with US export control regulations.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401(k) retirement plan.

• Life insurance.

• Long-term and short-term disability insurance.

• Paid parking/public transportation.

• Paid time off.

• Paid sick and safe time.

• Company vehicle.

• Cell phone.

• Computer.

• Tools.

• Inventory parts.

• Resources for professional and personal growth.

• Reasonable accommodations.