Field Service Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee field service operations for GE Vernova's Solar and Storage Solutions division.

• Deliver on-site services and technical guidance for the installation, commissioning, troubleshooting, repair, operation, and maintenance of solar inverters and battery energy storage systems.

• Execute electrical, instrumentation, and control system tasks, including cable routing and terminations, loop checks, instrument calibration, safety and alarm system adjustments, software installation and configuration, system startup, and testing.

• Provide direct service tasks and technical supervision to skilled labor at client locations.

• Ensure that all work is performed safely, meets high-quality standards, and adheres to GE procedures, manuals, and work instructions.

• Enhance customer satisfaction through effective communication, adherence to contracts, and fulfillment of safety, quality, and delivery expectations.

• Lead operational processes related to safety, quality, schedule, and cost in fulfilling service business commitments.

• Convey goals, deliverables, strategies, risks, and opportunities internally within GE.

• Safeguard GE's reputation and technology in the marketplace.

• Foster employee engagement to attain excellence in service management metrics.

⛳️ Requirements

• A minimum of a college degree (Bachelor's or Associate's in Engineering preferred) or equivalent work experience.

• At least 2 years of field service experience in power electronics, manufacturing, or testing.

• Knowledge of solar, storage, and/or power electronics products as well as related business processes.

• Proficient in English, both spoken and written.

• Willingness to travel 70% of the time.

• Position located in the USA, requiring domestic travel.

• Legally authorized to work in the United States.

• Excellent communication skills.

• Prior experience with Lean continuous improvement is preferred.

• Successful completion of a drug screening may be required.

🏝️ Benefits

• Positive work environment.

• Opportunities for professional growth.

• Engaging and challenging career paths.

• Competitive salary and compensation packages.

• Comprehensive healthcare benefits including medical, dental, vision, and prescription drug coverage.

• Access to Health Coach, a 24/7 nurse-based resource.

• Employee Assistance Program offering 24/7 confidential assessments, counseling, and referral services.

• GE Vernova Retirement Savings Plan.

• Tax-advantaged 401(k) savings plan with company matching contributions.

• Company contributions to retirement plans.

• Access to Fidelity resources and financial planning advisors.

• Tuition reimbursement programs.

• Adoption assistance available.

• Paid parental leave provisions.

• Disability insurance options.

• Life insurance coverage.

• 12 paid holidays per year.

• 40 hours of personal business time for new hires.

• 160 hours of personal illness and caregiving time for new hires, in accordance with state law.

• Two weeks of annual vacation, which may be prorated based on the start date.

• Geographic differential of 110%, 120%, or 130% of salary in select locations.