Medical Front Office Coordinator – AI Model Training

This is a fully remote position, open to applicants in United States.

📋 Description

• Analyze patient phone calls and interactions managed by AI.

• Assess the accuracy of workflows and the quality of patient communication.

• Evaluate typical front office scenarios which include:

• Scheduling and rescheduling appointments.

• Requests for medication refills.

• Collection of payments and inquiries related to billing.

• Questions regarding insurance.

• Processes for patient intake and registration.

• Identify gaps in workflows and potential areas for enhancement.

• Deliver structured feedback to the project team.

⛳️ Requirements

• At least 2 years of experience in a healthcare front office setting.

• Experience in one or more of the following specialties:

• Dentistry.

• Optometry.

• Pain Management.

• Dermatology.

• Strong knowledge of patient scheduling and front office operations.

• Exceptional communication and organizational abilities.

• Comfortable reviewing recorded calls and providing documented feedback.

🏝️ Benefits

• Location: Remote (United States Only).

• Commitment: 4 Weeks (approximately 10 hours per week).

• Contract Type: Temporary Independent Contractor (1099).

• Compensation: Competitive hourly rate based on experience.