Medical Executive Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Provide remote clinical and administrative assistance for a multi-location healthcare organization.

• Manage both inbound and outbound patient communications, including phone calls, text messages, and inbox inquiries.

• Handle the triage of faxes and emails for the clinical team.

• Coordinate referrals and ensure thorough follow-up to prevent any oversights.

• Support the prior authorization processes.

• Assist in reviewing lab results and coordinating patient follow-ups.

• Prepare charts in advance of scheduled appointments.

• Conduct quality checks and perform chart audits.

• Verify insurance and manage documentation and medical records tasks.

• Maintain organized and accurate records for all patient interactions.

• Operate within monitored and secure systems designated for client access.

⛳️ Requirements

• A medical degree (MD) or a pharmacy degree (PharmD) is required, not preferred.

• Fluent in English, both spoken and written, with clear and professional communication skills.

• Comfortable collaborating directly with clinical and administrative staff based in the U.S.

• Strong understanding of HIPAA compliance and patient confidentiality standards.

• Experience with EMR or EHR systems; familiarity with eClinicalWorks is a significant plus.

• Detail-oriented and organized: you proactively close the loop on tasks.

• Able to work according to a U.S. time zone schedule.

• Must have a stable internet connection and a private workspace.

🏝️ Benefits

• You will receive compensation in **USD** (bi-monthly: on the 15th and 30th).

• **Paid Time Off** is offered in accordance with company policy.

• Recognition of **Holidays** as per company guidelines.

• Enjoy a **100% remote setup**, allowing you to work in your most productive environment.

• Training opportunities are available for candidates with solid clinical fundamentals.