Medical Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Propel Innovative Treatments: Collaborate with the CMO and Clinical Ops lead to develop and implement treatment workflows for at least one existing or new condition — spanning from protocol creation to provider training and launch.

• Expand the Provider Network: Conduct one-on-one meetings with each provider to evaluate strengths and weaknesses, and establish a performance framework — including scorecards, quarterly assessments, and productivity benchmarks — to support an exceptional remote dermatology team.

• Establish the Clinical Infrastructure: Implement QA systems, SOPs, and escalation workflows that ensure consistent care as we expand — maintaining audit readiness at all stages.

• Spearhead the design and implementation of clinical workflows for both new and existing dermatological conditions.

• Collaborate with the CMO and Clinical Ops lead to enhance innovative treatment protocols, ensuring alignment with current evidence and best practices.

• Work alongside the Product team to convert clinical workflows into platform functionalities — such as provider dashboards, decision support tools, and patient-facing care pathways.

• Assist in research initiatives with academic and pharmaceutical partners to improve treatment outcomes.

• Oversee and continually enhance daily clinical performance across the nation’s largest online dermatology workforce.

• Guide provider onboarding, training, and continuous development — cultivating a team that consistently delivers outstanding care remotely.

• Enhance provider productivity and quality through structured coaching sessions.

• Contribute to AI initiatives aimed at enhancing provider performance and streamlining clinical workflows.

• Organize CME programming and content development for provider summits.

• Facilitate the recruitment of speakers and pharmaceutical partners for clinical events.

• Create correction workflows in collaboration with the CMO and supervisory leads.

• Ensure strict compliance with all treatment protocols throughout the provider panel.

• Evaluate and report on treatment outcomes, identifying trends and outliers for clinical review.

• Develop and manage patient clinical escalation workflows involving the CMO, supervisory leads, and care coordinators.

• Create regulatory-grade SOPs and SLAs to guarantee the platform remains audit-ready at every growth stage.

• Supervise QA evaluation systems to assess provider documentation, patient interactions, and treatment decisions.

⛳️ Requirements

• MD or DO with an active license; a minimum of 5 years of clinical dermatology experience treating patients.

• Operational expertise: Experience as a senior operator at a large dermatology network (e.g., Schweiger, Forefront, Integrated) and/or a background in management consulting, private equity, or military service with an MBA.

• Proven experience in building clinical systems, SOPs, and quality frameworks — preferably within a large dermatology network, telehealth platform, or managed care organization (e.g., Advanced Dermatology, Integrative Dermatology).

• Analytical, metrics-oriented mindset: Ability to define KPIs, interpret data, and translate insights into operational improvements.

• Structured, detail-focused operator — excels in environments that necessitate both overarching protocol design and meticulous chart-level reviews.

🏝️ Benefits

• Real Ownership: We empower our builders with the resources they need to tackle significant challenges without micromanagement.

• Mission-Critical Work: Each position here plays a vital role in ensuring that patients receive the care they require today.

• Total Rewards: Competitive compensation package accompanied by comprehensive benefits.