Medical Billing and Collections Specialist

This is a fully remote position, open to applicants in New York, +1 more state.

📋 Description

• Ensure that daily billing batches are free from errors and prepared for transmission.

• Collect payments from patients, update their payment methods, and establish payment plans.

• Conduct routine follow-ups with payers and patients to guarantee timely payment of outstanding balances.

• Utilize online insurance portals to comprehend insurance benefits and eligibility.

• Read and interpret Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs).

• Identify, research, and escalate discrepancies found in patient accounts.

• Respond to patient and clinician emails/voicemails within 48 hours of receipt.

• Exhibit a strong understanding of Electronic Medical Records (EMR) and Revenue Cycle Management (RCM) platforms.

• Use Microsoft Office (Excel) for data analysis of reports.

⛳️ Requirements

• A Bachelor's Degree is required.

• At least 2 years of experience in behavioral health medical billing.

• Experience in handling high volume medical collections.

• Bilingual proficiency in Spanish and English is an advantage.

🏝️ Benefits

• We provide a comprehensive paid time off package, including vacation days, sick leave, and federal holidays.

• Healthcare benefits encompass medical, dental, and vision coverage.

• Additional perks include paid family leave options, a 401K plan, employer-sponsored life insurance policies, and opportunities for professional development.