Medical Assistant Lead

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Oversee and evaluate the work of team members

• Engage in employee onboarding and training sessions

• Manage workflow among staff within the designated work area

• Offer technical and functional assistance to team members

• Update management on operational needs within the department

• Assist in providing patient care and support healthcare providers as needed

• Report urgent issues and any changes in patient conditions

• Guide patients on preparation for tests/procedures, over-the-counter medication usage, and treatments

• Deliver preventative and general health information as directed by providers or RNs

• Coordinate the results of tests and procedures with healthcare providers

• Aid in scheduling patient appointments

• Prepare refill documentation for provider approval

• Obtain lab and imaging results and inform providers of any abnormalities

• Respond to messages and results in the electronic medical records inbox from providers

• Administer injections properly when necessary

• Support front desk operations and assist with patient registration

• Help with patient transportation as needed

• Prepare patients for consultations, manage patient flow, and gather medical information

• Conduct rooming and vital signs as per established standards

• Collect, label, and process specimens

• Verify patient information and document as required by practice guidelines

• Keep patients updated on provider schedules and alert providers when patients are ready

• Clean, restock, and maintain inventories for exam and supply rooms

• Order medical and nutritional supplies as necessary

• Sterilize and service exam room equipment

• Ensure a safe environment for patients, visitors, and staff

• Report any environmental hazards or equipment failures to the Supervisor

• Utilize equipment according to established policies, procedures, and manufacturer instructions

• Adhere to policies and procedures when administering medications

• Perform additional duties as assigned

⛳️ Requirements

• Must be at least 18 years old

• Education and/or experience must meet required functional competencies

• Completion of a Medical Assistant program or a similar healthcare education program with equivalent clinical training

• A minimum of 7 years of experience as a Medical Assistant

• Must fulfill at least one BLS certification requirement: current BLS certification from the American Heart Association; current BLS certification from the American Red Cross; or Allina in-house BLS training within 30 days of hire

• Non-certified candidates with less than six months of Medical Assistant experience must have graduated from an accredited institution with a clinical externship

• Candidates may be either a Medical Assistant or an LPN

• Preferred: high school diploma or GED

• Preferred: Certified Medical Assistant (CMA) certification from the American Association of Medical Assistants

• Ability to occasionally lift up to 32 lbs. and frequently lift up to 25 lbs.

• Must reside within one hour of Apple Valley, Minnesota

• Must have legal eligibility to work in the United States; Allina Health utilizes E-Verify

🏝️ Benefits

• Medical/Dental coverage

• Paid Time Off/Time Away

• Retirement Savings Plans

• Life Insurance

• Short-term and Long-term Disability plans

• Voluntary Benefits, including vision, legal, and critical illness options

• Tuition Reimbursement or Continuing Medical Education opportunities as applicable

• Student Loan Support Benefits to assist with navigating the Federal Public Service Loan Forgiveness Program

• Well-being dollars

• Dedicated well-being navigators

• Access to well-being programs, activities, articles, videos, personal coaching, and tools

• Continuous training opportunities

• Support for work-life balance

• Shift, weekend, and/or other differentials may be available to enhance pay rates for specific shifts or roles