Medical Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Organize and coordinate medical appointments between patients and healthcare providers.

• Oversee calendar scheduling and dispatch reminders.

• Aid in the setup, monitoring, and follow-up of patients utilizing remote health monitoring devices for RTM and RPM.

• Communicate with nurses and/or patients’ providers regarding health-related inquiries or concerns.

• Maintain precise and up-to-date patient records, medical histories, treatment plans, and encounter documentation.

• Ensure adherence to healthcare regulations and privacy laws.

• Act as the primary contact for patients, providing information, addressing inquiries, and supporting patients throughout their care journey.

• Facilitate communication among patients, healthcare providers, and team members.

• Keep stakeholders informed about patient care plans and updates.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• Certified Medical Assistant (CMA) or relevant clinical experience preferred.

• Previous experience in remote patient monitoring, telehealth, or care coordination is advantageous.

• Proficiency in telehealth platforms and virtual communication tools.

• Strong communication and interpersonal skills for building rapport with patients remotely.

• Excellent organizational and time-management skills.

• Knowledge of medical terminology.

• Familiarity with electronic health record (EHR) systems and documentation processes.

• Commitment to patient confidentiality and compliance with HIPAA regulations.

• Full-time availability: 40 hours per week across five 8-hour shifts, Monday–Friday, with rotating weekends every 6–8 weeks.

• Ability to work within the 8:00 a.m.–8:00 p.m. EST call-hours window.

• Windows 10+ or macOS 14 Sonoma+ computer; no Chromebooks, Linux machines, or smartphones.

• Intel Core i5 or AMD equivalent Windows processor, or Apple Silicon Mac.

• 16 GB RAM.

• Wired headphones without built-in microphones.

• Internet speed of at least 100 Mbps download and 50 Mbps upload.

• Ethernet cable connecting the computer directly to the router.

• Google Chrome with Amazon Workspaces.

• Webcam for video calls.

• A second monitor is highly recommended for laptop users; dual monitors for PC users.

🏝️ Benefits

• Weekend and holiday shifts compensated at $25.00 per hour.

• Flexible scheduling within the 8:00 a.m.–8:00 p.m. EST call-hours window.

• Following a rotating weekend, the subsequent Monday and Tuesday off.

• 100% remote work.

• Opportunity to shape contractor operations, influence performance outcomes, and support innovative care models.

• Equal opportunity employment.