Medical and Eldercare Advocate

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist clients in navigating the complexities of healthcare, elder care, and community support systems.

• Provide education and guidance on healthcare services, benefits, care options, and available resources.

• Aid clients and their family members in understanding healthcare processes and advocating for their own care needs.

• Conduct research to identify suitable resources, referrals, and support services tailored to individual client circumstances.

• Maintain precise documentation of client interactions and recommendations for resources.

• Communicate effectively with clients, healthcare providers, community agencies, and other stakeholders while ensuring adherence to confidentiality requirements.

• Collaborate with internal teams and external organizations as necessary to enhance client outcomes.

⛳️ Requirements

• Bachelor’s degree in Social Work (BSW) or at least five years of relevant experience in hospital systems, hospice care, geriatric care management, or a closely related field.

• Strong comprehension of healthcare systems and care coordination processes.

• Familiarity with HIPAA regulations, third-party payer systems, CPT codes, and healthcare documentation requirements.

• Exceptional verbal communication, active listening, and client engagement skills.

• Strong organizational and time-management capabilities.

• Proficient in remote communication technologies and standard office software applications.

🏝️ Benefits

• Immediate access to medical (Blue Cross/Blue Shield), dental, and vision insurance.

• Attractive work schedules along with a generous amount of Paid Time Off.

• A 401(k) retirement program with company matching contributions.

• Employee Assistance Program (EAP) benefits available for you and your family.