Media Monitoring Automation Specialist

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Assist in the transition of manual workflows to automated processes utilizing internal tools and platforms like N8N.

• Convert editorial and client brief specifications into scalable system setups.

• Set up and manage automation workflows for content acquisition, validation, tagging, summarization, and distribution.

• Create and document standard operating procedures (SOPs) for automated workflows.

• Oversee and resolve issues related to workflow automation, data integrity, and system performance.

• Collaborate with internal teams to ensure accurate implementation and maintenance of client requirements.

• Keep documentation of client configurations current and communicate updates across teams.

• Discover opportunities to enhance workflow efficiency, scalability, and precision.

• Assist with vendor-related tasks, including service assessment, communication, and invoice reconciliation.

⛳️ Requirements

• Enthusiasm for workflow automation, systems configuration, or operational tools.

• Knowledge of automation platforms (e.g., N8N) or comparable workflow tools.

• Strong analytical skills with a keen attention to detail in system configuration and monitoring.

• Capability to document processes clearly and communicate effectively with both technical and non-technical teams.

• Experience in supporting or collaborating with third-party vendors (preferred).

• Proactive problem-solver focused on continuous enhancement.

• Comfortable in a dynamic, fast-paced work environment.

• Actively integrate AI tools into daily tasks to boost productivity and speed up delivery.

🏝️ Benefits

• Fully remote team with a permanent work-from-home setup.

• Home office allowance, phone and internet reimbursement, coworking membership.

• Opportunities for virtual and in-person team bonding activities (lunches, events, competitions).

• Competitive geo-neutral compensation within the U.S.

• Annual reviews to ensure fairness and alignment with market standards.

• Standardized bonus or commission framework.

• 401(k) plan with employer contributions.

• Opportunities for equity participation.

• Comprehensive medical, dental, vision, disability, and life insurance for employees and their dependents.

• 100% premium coverage for individuals enrolled in high-deductible plans.

• 24/7 Virtual Care and Employee Assistance Program.

• Employer-funded HSA contributions along with other pre-tax benefits.

• Quarterly wellness stipend and complimentary Headspace subscription.

• 4+ weeks of paid time off (PTO), along with paid sick and mental health days.

• 13 paid holidays with the option to exchange for personal days.

• Up to 16 weeks of fully paid parental leave.

• Clear pathways for internal mobility and career advancement.

• Bi-annual performance evaluations, team workshops, and leadership training opportunities.

• Unlimited access to Coursera and O’Reilly learning platforms.

• 2 additional PTO days each year dedicated to learning and development.

• Commitment to equity and appreciation of diverse perspectives.

• Agile, founder-led organization emphasizing collaboration and innovation.