Mechanical Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee 15–20+ general maintenance work orders daily

• Evaluate contractor reports, photos, and videos to confirm diagnoses and identify issues proactively

• Accurately scope jobs to detect misdiagnoses, inflated bids, erroneous quantities, and absent materials

• Provide field contractors with clear and confident instructions, while also challenging them when necessary

• Respond to contractor calls promptly and maintain an up-to-date work order queue

• Manage communication throughout each job, from field operations to internal processes until completion

• Serve as the final quality gatekeeper prior to approval and billing

• Monitor job progress and completion using the client’s customized internal platform

• Cross-train on HVAC and plumbing work orders, assisting in those queues as required

⛳️ Requirements

• 3–5+ years of practical HVAC or plumbing experience (residential preferred)

• Strong aptitude for mechanical diagnostics and troubleshooting

• Proficient in reading system tags, data plates, and job site photos to evaluate work

• Familiarity with fencing, roofing, or drywall is advantageous but not mandatory (training will be provided)

• Excellent verbal communication skills with US-based contractors

• Highly responsive, organized, and capable of managing numerous open work orders simultaneously

• Quick learner with new software applications

• Openness to trade fieldwork for a full-time remote position

• Fluent in English, both spoken and written

🏝️ Benefits

• 13th month salary

• Performance-driven bonuses

• Comprehensive HMO policy that includes dependents

• Annual budget for continuing education to foster professional growth

• Paid Time Off (PTO)

• Access to the Offshore Launch Slack workspace

• Bi-weekly All Team meetings

• Monthly performance reviews