Marketing Support Coordinator

This is a fully remote position, open to applicants in Alabama, +17 more states.

📋 Description

• Accurately document guest tour presentation reservations within the company's systems for the Hotel Marketing and In-House Marketing teams.

• Act as the initial point of contact for Marketing and In-House Team Members.

• Assist Marketing Management in overseeing and managing tour flow operations.

• Serve as the central communication hub among Hotel Marketing, In-House Marketing, Gifting, and Hosts.

• Enable effective communication and coordination across various teams.

• Support departmental goals and operational efficiency while upholding high service standards.

⛳️ Requirements

• Strong computer skills with excellent typing capabilities.

• 10-key proficiency is preferred.

• Proficient in Microsoft Office applications, including Excel and Outlook.

• Experience in answering phones and delivering outstanding customer service.

• Ability to effectively multitask while maintaining meticulous attention to detail.

• Proven reliability and a strong attendance record.

• Capacity to work a flexible schedule, including evenings and weekends.

• Must reside in an approved work-from-home state: AL, AZ, FL, GA, HI, ID, IN, KS, MI, MO, NV, NJ, NM, NY, NC, SC, TN, UT, VA, or WA.

• Prior experience in the timeshare industry is preferred.

• Experience in providing customer service within a luxury or high-end hospitality setting is preferred.

🏝️ Benefits

• Eligibility for benefits begins on the first day for new team members.

• Medical, dental, and vision insurance coverage.

• 401(k) retirement plan.

• Paid Time Off (PTO) policies.

• Travel benefits and discounts available.