Marketing Specialist

This is a fully remote position, open to applicants in Brazil, +5 more states.

📋 Description

• Establish and configure client accounts on various platforms for listings, reputation management, reservations, ordering, websites, and CRM systems, customizing each setup to meet the specific needs of the restaurant.

• Gather, organize, and structure raw business information from restaurant owners and managers, including details such as descriptions, menus, hours, photos, and operational specifics.

• Utilize spreadsheets, forms, and AI tools to clean, standardize, and ready data for publication across multiple platforms.

• Integrate tools using APIs and no-code automation platforms like Zapier, Make, or n8n to create cohesive workflows between disparate systems.

• Assist in the creation of dashboards and reporting systems by linking platform data to BI tools.

• Draft SOPs and documentation, and provide training to restaurant staff on effectively using the tools.

• Assess new hospitality platforms as they are introduced and uphold rigorous credential and access management across client accounts.

⛳️ Requirements

• Proficient in English, both written and spoken, to engage with US clients and train staff.

• Proven experience in implementing and configuring SaaS platforms for businesses across various sectors.

• Practical experience in connecting tools via no-code automation and/or direct API integration.

• Excellent data organization abilities, including proficiency with spreadsheets, naming conventions, structured data management, and maintaining a source-of-truth approach.

• Knowledge of online business discovery processes, including Google Business Profile, reviews, listings, and mapping services.

• Strong self-management skills and the ability to thrive in an ambiguous startup environment with changing priorities.

• Availability that aligns significantly with US business hours, particularly Eastern Time.

• Nice to Have

• Background in restaurants, hotels, or e-commerce, particularly with front-of-house experience or management of Google Business Profiles.

• Experience in onboarding, implementation, or customer success within a SaaS organization.

• Proficiency with AI tools, automation, and data scrapers.

• Familiarity with BI and dashboard tools such as Looker Studio, Domo, or Power BI.

• A background in gaming, which the founders consider a positive indicator of quick system comprehension and comfort with complex interfaces.

🏝️ Benefits

• Compensation provided in USD.

• Opportunity for fully remote work.

• Career advancement prospects within a global company.