Marketing Representative – Rental Program

This is a fully remote position, open to applicants in Hawaii.

📋 Description

• Engage with guests through various channels, including outbound phone calls and email, to provide opportunities for previewing our properties by scheduling timeshare appointments prior to their arrival.

• Oversee assigned call lists and achieve the required daily outbound call volume to fulfill production and performance objectives.

• Promote local tours and activities while offering exceptional vacation planning and concierge services.

• Maintain the ability to work remotely when business conditions permit, in accordance with IT/workspace requirements and minimum performance benchmarks.

• Collaborate proactively with leadership to identify and address customer-related issues or challenges.

• Accept and complete additional reasonable tasks or requests as directed by management.

• Carry out other administrative responsibilities as necessary to assist the team and meet business goals.

⛳️ Requirements

• High School Diploma or equivalent qualification.

• Capacity to work flexible hours, including mornings, evenings, weekends, and holidays.

• At least one (1) year of experience in customer service.

• Strong familiarity with the local area, including restaurants, attractions, directions, and optional tours.

• Outstanding verbal and written communication abilities.

• Previous experience in sales-related call center or timeshare roles (preferred).

• Prior experience in tours, activities, or concierge services (preferred).

🏝️ Benefits

• Medical, dental, and vision coverage starting from Day One.

• Paid time off, vacation, sick leave, and paid parental leave.

• 401(k) plan with company matching, life insurance, and a company stock purchase program.

• Tuition reimbursement for job-related degrees and certifications.

• Discounts on travel for team members and additional resort benefits.