Marketing Coordinator

This is a fully remote position, open to applicants in Florida.

📋 Description

• Managing and filtering all incoming calls, web forms, and cases for the department.

• Overseeing the department's voicemail inbox and appropriately distributing leads.

• Handling all operational lead request support tickets submitted by Direct Sales agents and the Club Department.

• Assisting with departmental reporting utilizing a combination of Salesforce and Excel reports.

• Ensuring that shared files are systematically organized.

• Creating, activating, and deactivating Salesforce campaigns.

• Maintaining and organizing the shared department Outlook inbox.

• Responding to inbound calls for the department (approximately 75% of the time).

⛳️ Requirements

• A minimum of one year of customer service experience.

• High School Diploma.

• At least one year of telephone experience.

• Proficiency in Microsoft Office.

• Ability to work a flexible schedule that includes evenings, weekends, and holidays.

• One year of experience in vacation ownership.

• Familiarity with Salesforce.com or similar CRM tools.

• Working knowledge of Microsoft Excel, including Pivot Tables, Vlookups, and advanced formulas.

🏝️ Benefits

• Competitive salary package.

• Opportunities for professional development.

• Health and wellness benefits.

• Positive work environment and culture.