Market Development Services Representative

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Identify and qualify key contacts as well as potential sales leads to facilitate the discovery of business opportunities.

• Maintain communication with Legrand field sales partners and serve as the primary user of Salesforce.com (SFDC), Customer Relationship Management Software.

• Proactively reach out to prospective customers through phone calls, emails, social media, and various outreach methods to generate leads and establish a robust sales pipeline for field sales teams.

• Conduct research and qualify contacts while promoting Legrand solutions.

• Ensure accurate customer and project data is maintained within Salesforce.com (SFDC) and support the adoption of CRM best practices throughout the sales organization.

• Act as a key liaison to field sales partners.

• Provide Salesforce training and first-level technical support.

• Create reports and dashboards to ensure effective tracking of sales activities and opportunities.

⛳️ Requirements

• Three to five years of experience in inside sales or customer service, or an associate's degree in business or marketing.

• Exceptional computer skills with extensive knowledge of word processing, spreadsheet, presentation, and database software, along with proficiency in various email, calendaring, meeting management, and related communications software.

• Experience with CRM software is highly preferred.

• Highly collaborative with the ability to work effectively in a team-oriented environment.

• Capacity to engage with diverse personalities and connect with individuals at all organizational levels.

• Excellent telephone presentation skills and ability to communicate information clearly.

• Strong verbal and written communication skills.

• Exceptional organizational and time management skills, with a keen attention to detail and the ability to effectively manage multiple priorities.

• Familiarity with Salesforce/CRM tools.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Generous employer 401K matching.

• Paid time off (PTO) along with holiday pay.

• Short-term and long-term disability benefit plans.

• Above-benchmark paid maternity and parental leave.

• Bonus opportunities in line with the Company’s incentive plans.

• Paid time off for volunteer activities.

• An active and growing Employee Resource Group network.