Market Carrier Engagement Manager

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Oversee the carrier engagement function and establish the framework for relationship management, onboarding, governance, and service delivery.

• Create and implement a carrier engagement strategy that aligns with priorities for growth, market expansion, and operational excellence.

• Act as the senior escalation point for intricate carrier issues.

• Provide guidance to production, brokerage, and senior leadership on carrier engagement strategies and partnership choices.

• Lead, mentor, and develop the market engagement team.

• Manage the onboarding approach for new insurance markets.

• Supervise contract reviews, licensing checks, compliance documentation, and system enablement.

• Collaborate with Production, Operations, Compliance, Finance, and Technology stakeholders.

• Address complex, ambiguous, and non-standard issues while spearheading solution implementation.

• Set governance standards for carrier agreements, authorizations, documentation, and partnership frameworks.

• Track and report on carrier engagement activities, risks, and performance metrics.

• Ensure adherence to regulatory, corporate policy, and contractual obligations.

• Drive process enhancements that improve onboarding, engagement, governance, efficiency, quality, and scalability.

• Influence senior leaders through effective communication, recommendations, and change management.

⛳️ Requirements

• Bachelor’s degree in Business, Risk Management, Insurance, or a related field (or equivalent experience).

• Over 10 years of progressive experience in the insurance sector.

• Extensive experience in wholesale brokerage, MGA, carrier relations, market engagement, or similar functions.

• Proven leadership experience in managing, developing, and guiding high-performing teams.

• In-depth knowledge of insurance market structures, carrier partnership models, onboarding, governance, and compliance requirements.

• Capability to lead complex initiatives, interpret ambiguous situations, and devise practical solutions to non-standard business challenges.

• Excellent executive communication and stakeholder management abilities.

• Property & Casualty license or other relevant industry certifications (preferred).

• Experience in leading enterprise or cross-functional transformations, process redesign, or large-scale market engagement initiatives (preferred).

• Recognized external industry presence via carrier forums, professional associations, or other relevant market-facing channels (preferred).

• Fluency in English is required.

🏝️ Benefits

• Medical, dental, vision, life, disability, and AD&D insurance.

• Tax-advantaged savings accounts.

• 401(k) plan with company match.

• Paid company holidays.

• Vacation and sick days.

• New parent leave.

• Restricted stock units for eligible positions.

• Deferred compensation plan for eligible positions.