Market Administration Coordinator – Float

This is a fully remote position, open to applicants in Mississippi.

📋 Description

• Review weekly and same-day calendars, taking actions to enhance staff utilization, including scheduling new visits, rescheduling inefficient ones, adjusting visit ownership, confirming appointments, and directly reaching out to patients when necessary.

• Provide administrative support to the team by monitoring and responding to Teams chats from staff regarding incoming clinician scheduling requests or confirming Doxy capability with team members.

• Measure, track, and report on staff productivity and utilization, proactively identifying team members who may be underperforming or deviating from expected performance.

• Assist with onboarding responsibilities for new hires on the team, particularly in optimizing schedules to create training opportunities and facilitate visit ramping.

• Coordinate scheduling updates between field-based clinical team members and the centralized scheduling team.

• May directly contact patients to schedule, reschedule, or confirm visits.

• Perform additional job-related duties as assigned.

⛳️ Requirements

• Bachelor’s degree or equivalent experience in healthcare management, managed care, and/or a home health environment.

• For candidates with a bachelor’s degree, prior experience in the healthcare sector, such as healthcare management, managed care, and/or home health, is preferred.

• Prior experience in analyzing performance and productivity metrics is essential.

• Familiarity with Microsoft Excel and Salesforce is preferred.

• Demonstrated accountability for performance outcomes and exceptional organizational skills.

• Ability to manage multiple tasks and handle a substantial volume of concurrent priorities.

• Excellent verbal, written, and visual communication skills are required.

🏝️ Benefits

• Comprehensive Benefits - Medical, dental, and vision insurance.

• Employee assistance program.

• Employer-paid and voluntary life insurance.

• Disability insurance.

• Health and flexible spending accounts.

• Financial & Retirement Support – Competitive compensation.

• 401k with employer match.

• Financial wellness resources.

• Time Off & Leave – Paid holidays.

• Flexible vacation time/PSSL.

• Paid parental leave.

• Wellness & Growth – Work-life assistance resources.

• Physical wellness perks.

• Mental health support.

• Employee referral program.

• BenefitHub for employee discounts.