
Marine Travel Consultant
Posted May 31

Posted May 31
This is a fully remote position, open to applicants in India.
• Efficiently and accurately manage incoming contact requests through various channels (e.g., phone, email, etc.)
• Deliver proactive travel consultations to business clients
• Share travel information and promote related products
• Provide outstanding service that surpasses client expectations
• Effectively oversee all aspects of travel arrangements as requested by clients
• Research and confirm travel bookings for customers
• Actively participate in crew movements, rotations, and disruption management
• Supply clients with essential industry information, including low fares, exchange rates, penalties, and visa details
• Respond to client inquiries swiftly while giving them your full attention
• Readily assist team members both within your team and across departments
• Achieve both individual and collective objectives
• Demonstrated experience in ERM, marine, offshore, or crew travel sectors
• Practical knowledge in managing crew movements, rotations, and disruption scenarios
• Keen attention to detail with the ability to work accurately under pressure
• Comfortable operating in a dynamic, 24/7 service environment
• Proven capability to collaborate effectively within a global, multi-regional operations framework
• Relevant experience with GDS Amadeus
• Strong verbal and written communication skills in English
• Clear understanding of customer service excellence
• Comprehensive knowledge of the travel industry, including policies, procedures, and processes
• Flexible working hours with options for remote or home-based work
• Opportunities for skill development and career advancement
• Generous vacation time to help you relax and rejuvenate
• A compensation package designed to be equitable, including resources for mental, physical, and financial wellness
• Perks and discounts for travel industry professionals
• A welcoming work environment that celebrates diversity
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