Manufacturing Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish and nurture relationships with builders, dealers, distributors, architects, developers, general contractors, and other essential industry partners to enhance market share.

• Support various sales channels, including direct retail, distribution, dealer networks, and turnkey building providers.

• Assist customers in understanding the distinctions between channels and help them identify the most suitable solutions based on their business model and project requirements.

• Operate within a brand-neutral environment, offering support across multiple product lines and market access routes.

• Guide customers throughout the sales process, providing product education, onboarding assistance, and continuous account development.

• Educate customers about technology platforms, systems, and product offerings.

• Aid customers in comprehending metal building systems, product applications, and installation procedures.

• Identify and cultivate new business opportunities across diverse customer segments and markets.

• Collaborate with internal teams, including customer service, operations, engineering, and sales leadership, to ensure customer success.

• Help customers navigate systems, processes, project coordination, and product selection.

• Support business development efforts aimed at increasing the adoption of light gauge steel building solutions.

• Deliver exceptional customer service while assisting in issue resolution and effectively managing customer expectations.

• Build trust with customers through effective communication, in-depth product knowledge, responsiveness, and relationship management.

⛳️ Requirements

• Prior experience with metal building systems, metal roofing, wall panels, components, or related construction materials is highly preferred.

• Excellent communication and relationship-building skills with a knack for quickly connecting with customers.

• A sales-oriented demeanor with the confidence to engage customers and cultivate new business opportunities.

• Ability to comprehend and navigate various sales channels and customer categories.

• Familiarity with reading construction drawings or experience in the construction sector is preferred.

• Capacity to learn about technical products, systems, and software platforms.

• Strong customer-centric approach with the capability to solve problems and manage customer expectations effectively.

• A bachelor’s degree is preferred, although equivalent experience will be taken into account.

• 3+ years of experience in customer-facing roles is preferred.

🏝️ Benefits

• Medical, dental, and vision benefits starting from day one.

• 401k plan.

• Paid time off (PTO).

• Paid holidays.

• Flexible Spending Account (FSA).

• Life insurance.

• Long-term disability (LTD).

• Short-term disability (STD).

• Employee Assistance Program (EAP).

• Discount programs.

• Tuition reimbursement.

• Training opportunities.

• Professional development.