Mandarin VRI/OPI Interpreter

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Answer calls professionally, adhering to the Interpreter's code of conduct.

• Always be ready to take notes during calls.

• Have knowledge of industry-specific vocabulary, particularly in healthcare and medical fields; training will be provided.

• Accurately and completely convey all messages, without adding, omitting, or substituting any information.

• Deliver the highest standard of customer service while interpreting.

• Facilitate communication between Limited English Proficient individuals and clients by providing precise and complete interpretation of messages.

• Adhere to established standards of practice.

• Participate in internal professional training sessions.

• Show enthusiasm for obtaining new professional certifications.

• Communicate and report to your team leader regularly.

• Follow dress code requirements for video remote interpreting.

⛳️ Requirements

• Proficient in the source language (English) and a native speaker of the target language "Mandarin".

• A minimum of 1 year of telephone interpretation experience with a reputable interpretation company is advantageous, though not essential.

• Familiarity with medical terminology is a plus, although not required.

• Understanding of legal terminology is beneficial.

• Possession of international certifications in the healthcare sector is favorable (e.g., PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language is required.

• Strong emotional intelligence and cultural tolerance.

• Excellent communication, listening, note-taking, and memory retention abilities.

🏝️ Benefits

• Fully remote role with a defined schedule.

• Access to internal certified training.

• Monthly payment structure.

• Employment based on a contract type.