Mandarin Interpreter

This is a fully remote position, open to applicants in Taiwan, +1 more country.

📋 Description

• Respond to calls in a professional manner, adhering to the Interpreter's code of conduct.

• Always be prepared to take notes during calls.

• Familiarize yourself with the specific vocabulary relevant to the industry you are interpreting for, particularly in healthcare and medical contexts.

• Accurately and completely convey all messages, ensuring no additions, omissions, or substitutions.

• Deliver the highest standard of customer service while interpreting.

• Facilitate communication between Limited English Proficient individuals and clients by providing precise and thorough interpretations of messages.

• Adhere to established standards of practice.

• Participate in internal professional training programs.

• Show a willingness to pursue new professional certifications.

• Communicate and report to your team leader consistently.

• Follow dress code requirements for video remote interpreting.

⛳️ Requirements

• Proficient in the source language (English) and a native speaker of the target language "Mandarin."

• Minimum of 1 year of over-the-phone interpretation experience with a reputable interpretation company.

• Strong understanding of medical terminology.

• Awareness of legal terminology is advantageous.

• International certifications in the healthcare sector are a plus (e.g., PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language.

• Possess high emotional intelligence and cultural tolerance.

• Exceptional communication, listening, note-taking, and memory retention abilities.

🏝️ Benefits

• Fully remote role with a structured schedule.

• Access to internal certified training.

• Monthly fee payments.

• Employment based on a contract type.