Mandarin Bilingual Virtual Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Prepares and organizes medical record documentation/charts for physicians.

• Ensures compliance of medical records through self-documentation attestation.

• Updates patient history, physical examinations, and other relevant health information.

• Prepares and forwards all documentation to physicians for review and approval, ensuring detailed data entry and adherence to facility-specific procedures.

• Monitors the turnaround time for basic lab results and screening procedures.

• Adheres to hospital and medical facility policies, including those related to HIPAA and the Joint Commission.

• Performs various clerical duties and tasks to enhance provider productivity and clinic workflow as assigned.

• Demonstrates the understanding necessary to assess, review, and apply relevant criteria.

⛳️ Requirements

• Prior experience in a customer service or healthcare-related position is preferred.

• Strong communication and interpersonal skills are essential.

• Excellent problem-solving capabilities and attention to detail are required.

• Ability to multitask and prioritize responsibilities in a fast-paced environment.

• Proficient in Microsoft Office and electronic medical records (EMR) systems.

• Must possess a compassionate and empathetic demeanor.

• Desktop/Laptop with at least an i3/Ryzen3 processor and 8GB of RAM is necessary.

• A webcam, noise-cancelling headset, and internet speed of 30 Mbps or higher are required.

• A dedicated workspace at home for work purposes is essential.

🏝️ Benefits

• Complimentary medical coverage.

• Life and disability insurance.

• Opportunity to work with a diverse team across various countries and cultures.

• Participation in clubs based on your hobbies to share your passions with like-minded enthusiasts.