Managing Director – NAM

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take ownership of the P&L and establish the strategic direction for a software business or portfolio.

• Spearhead strategy and execution across sales, marketing, R&D, customer service, professional services, and HR.

• Define growth objectives and promote operational excellence.

• Strategically position the company within its markets and align operations with long-term goals.

• Propel revenue growth through market expansion, cross-selling, and customer-centric strategies.

• Ensure customer satisfaction, loyalty, retention, and advocacy.

• Maintain product strategies and roadmaps that are aligned with market needs.

• Encourage innovation and the adoption of technology, including AI, to enhance products, services, and operations.

• Make financial and operational decisions that maximize value creation.

• Achieve or surpass revenue, EBITDA, ROI, and customer-retention targets.

• Optimize capital allocation to ensure stable financial performance.

• Build and cultivate high-performing teams across all functions.

• Foster a culture of accountability, innovation, and continuous improvement.

• Navigate change, simplify complexities, eliminate roadblocks, and implement long-term strategies.

• Exemplify Tag Software Group leadership values through humility, empathy, strategic judgment, and an entrepreneurial mindset.

⛳️ Requirements

• Demonstrated ability to own a P&L and achieve sustained growth, profitability, and scalability.

• Proven experience in driving market expansion, launching new products, or transforming businesses.

• Strong financial acumen with the capability to make value-creating decisions.

• Experience in building and leading executive-level teams.

• Familiarity with emerging technologies, including AI.

• Exceptional communication and influencing skills.

• Ability to simplify complexities, navigate ambiguity, and make bold decisions.

• Resilience and adaptability in high-pressure situations.

• Previous experience in managing a B2B software company.

• Established entrepreneurial mindset and pace-setting characteristics.

• Comprehensive financial knowledge (P&L, BI tools, FP&A, financial documents).

• Experience in formulating strategies for customer acquisition and market penetration.

• Ability to analyze and resolve complex business challenges.

• Excellent leadership, communication, and organizational abilities.

• Strong analytical and problem-solving capabilities.

🏝️ Benefits

• Lead an established software company supported by a global acquisition group.

• Enjoy a high level of autonomy within a decentralized operating framework.

• Opportunity to shape and scale a business for long-term success.

• Career advancement within a rapidly growing, entrepreneurial ecosystem.

• Flexibility for remote work (location-dependent).