Managing Director – Europe Middle East & Africa

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead Accruent’s EMEA operations, responsible for regional growth, retention, profitability, and overall performance.

• Formulate and implement regional strategies that align with global priorities.

• Represent the EMEA region in global leadership discussions while providing market and customer insights.

• Direct sales and account management teams to meet ARR, retention, bookings, and pipeline objectives.

• Oversee forecasting, territory planning, account prioritization, deal governance, pricing, contract strategies, and deal quality.

• Promote value-based selling that emphasizes customer outcomes, new client acquisition, and business expansion.

• Collaborate with regional and global partner leaders to foster partner-driven growth.

• Manage Customer Success, including onboarding, adoption, retention, and maximizing long-term customer value.

• Advocate for customer needs with Product, Support, and Engineering teams.

• Assist Solutions Consulting through demonstrations, technical support, and consultative sales assistance.

• Build, mentor, and expand high-performing regional teams.

• Set accountability measures, performance expectations, and talent development strategies.

• Identify strategic growth opportunities within European markets.

• Enhance strategic partnerships, market penetration, thought leadership, and engagement with customers and partners.

• Ensure compliance with regional legal, regulatory, and financial standards.

• Collaborate with Finance, Legal, Marketing, Product, Customer Success, and Operations teams.

• Achieve objectives related to ARR, retention, bookings, pipeline, profitability, customer satisfaction, adoption, and forecast accuracy.

⛳️ Requirements

• Proven experience in senior leadership roles managing a region or large business unit within a SaaS or enterprise software landscape.

• Successful track record in leading sales, account management, customer success, and pre-sales in growth or transformational settings.

• Deep understanding of European markets, including the UK, Germany, Netherlands, Nordics, France, and Ireland.

• Relevant industry experience spanning Corporate, Retail, Education, Government, Utilities, Energy, and Oil & Gas sectors.

• Familiarity with asset-intensive, facilities, workplace, and distributed enterprise environments.

• Proven ability to drive growth through both direct and partner-led commercial strategies.

• History of building high-performing teams, nurturing talent, and establishing commercial discipline and accountability.

• Strategic thinker with strong operational execution, data-driven decision-making skills, and a focus on measurable business outcomes.

• Exceptional communication abilities and executive presence.

• Capability to influence global teams, partners, customers, and senior stakeholders.

🏝️ Benefits

• Access to personal development resources, coaching, and support through Accruent’s “Grow Without Limits” program.

• An inclusive culture with ample growth opportunities.

• Commitment to being an equal opportunity employer.

• Provision of reasonable accommodations for applicants with disabilities.