Managing Consultant, Executive Insights

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary lead and presenter for engagements providing executive-level insights to audiences ranging from Director-level to C-suite customers.

• Convert analytical findings into concise, executive-ready narratives that highlight significant business challenges and opportunities, their importance, potential solutions using specific technologies and capabilities, and anticipated business outcomes.

• Align insights derived from customer interaction data with actionable AI, automation, and CX technology use cases to drive impact and action.

• Integrate contributions from analytics, automation, and product teams, emphasizing interpretation and storytelling over mere data production.

• Play an active role in the advancement of the Executive Insights offering, aiding in the expansion of supported use cases, datasets, and analytical methodologies based on practical field experience.

• Offer structured feedback to Analytics, Product, and Research teams to guide ongoing enhancements and future capability development.

• Collaborate with account teams and sales leadership to prepare for strategic customer engagements, including executive briefings, quarterly business reviews (QBRs), and competitive scenarios.

• Uphold a high standard for credibility and consistency during senior-level customer interactions.

• Educate internal teams on the connections between insights, technology, and business outcomes, facilitating the effective and appropriate use of advanced analytics deliverables.

• Assist with related initiatives, projects, or strategic engagements as required.

⛳️ Requirements

• Over 7 years of experience in a consultative, customer-facing position (e.g., management consulting, strategy, analytics advisory, presales, or similar).

• Proven experience in presenting complex analytical or technical concepts to senior business audiences.

• Strong capability to articulate the business value and outcomes generated from data and technology.

• Established executive communication skills, both verbal and written.

• Proficient in creating and delivering polished, executive-ready presentations using Microsoft PowerPoint.

• Comfortable navigating ambiguous environments and adapting during live executive discussions.

• Ability to collaborate effectively with cross-functional teams.

• Experience working with sales leadership and account teams in strategic opportunity contexts.

• Demonstrated initiative and capability to work independently.

• Skilled at managing multiple priorities and deadlines concurrently.

• Willingness to travel up to approximately 25%.

🏝️ Benefits

• Competitive salary

• Flexible working hours

• Professional development opportunities