Manager, Tax Technology – Business Projects

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Oversee tax platform and business initiatives on the DoorDash platform, encompassing new verticals, enterprise merchant projects, product launches, and legislative changes.

• Collect business and tax requirements from TAP, Tax Product, and various business stakeholders.

• Convert requirements into functional specifications for tax system configuration, testing, and implementation.

• Evaluate BRDs, PRDs, and TDDs for tax system impacts and offer functional tax insights to the Tax Engineering team.

• Establish testing criteria and manage unit, integration, E2E, shadow, and post-launch validation tests.

• Follow tax-relevant data from upstream systems via Vertex to downstream reporting, identifying any gaps or risks.

• Confirm operational and system readiness for production releases.

• Record lessons learned following launches.

• Act as a liaison between non-tax technology stakeholders and technical tax teams.

• Collaborate with peers in the US and Mexico, as well as offshore team members across various time zones.

• Report to the Senior Manager of the Tax Calculation Platform & Mx Operations.

⛳️ Requirements

• Minimum of 6 years of experience in indirect tax or indirect tax technology.

• Strong knowledge of US sales and use tax.

• Familiarity with Canada’s GST/HST/PST and the GST systems of Australia and New Zealand.

• Experience in tax contexts related to food and beverage, as well as retail.

• Practical experience in implementing or configuring Vertex O Series.

• Ability to analyze Vertex configurations and testing documentation and provide constructive feedback.

• Experience with ERP tax integration, such as NetSuite, utilizing the Vertex tax engine.

• Capability to convert business and tax requirements into functional system specifications.

• Experience in reviewing both technical and functional design documents.

• Direct interaction with engineering teams regarding the technical and functional design of tax systems and product development.

• Comprehensive understanding of the end-to-end processes for launching tax platforms.

• Knowledge of tax data flows from upstream transaction systems through a tax engine to downstream reporting systems, including in-house and ERP integration flows.

• Project management experience, including development of project charters, plans, milestones, Gantt charts, RAID logs, and timelines/due dates.

• Proficiency with tools such as Google Sheets, Docs, Slides, Monday.com, and JIRA.

• Experience utilizing SQL or Snowflake for data self-service, issue resolution, or validation testing.

• Familiarity with API testing tools like Postman and SOAP UI.

• Competence in reading XML and JSON logs.

• Degree in Accounting, Finance, Information Technology, or Computer Science.

• Proficient in using AI tools such as Claude Cowork, ChatGPT, Gemini, and Cursor on a daily basis.

• Knowledge of Marketplace Facilitator laws.

• Experience in leadership roles, including team management, coaching, task delegation, and quality oversight.

🏝️ Benefits

• Equity grants.

• 401(k) plan with employer matching.

• 16 weeks of paid parental leave.

• Wellness benefits.

• Commuter benefits match.

• Flexible paid time off/vacation.

• Paid sick leave.

• Medical, dental, and vision coverage.

• 11 paid holidays.

• Disability and basic life insurance.

• Family-forming assistance.

• Mental health program.

• Wellness expense reimbursement.

• Premium healthcare options.

• Accommodation support for applicants.