Manager, Solutions Engineering – Enterprise

📋 Description

• Lead and enhance a small, senior team by mentoring on active deals, fostering judgment and technical expertise, and recruiting individuals who enhance the team's capabilities rather than merely increasing its size.

• Establish and maintain a high benchmark for enterprise discovery, technical assessments, and successful implementations that significantly influence new customer acquisition and growth.

• Collaborate closely with Sales as a reliable technical partner on intricate enterprise opportunities, aiding in the formulation of deal strategy, architecture, and execution excellence.

• Work cross-functionally within Tailscale to enhance our approach to conducting proofs of concept, articulating technical value, and translating genuine customer feedback into product guidance.

• Deliver clear, actionable insights to Product and Engineering based on tangible customer use cases and enterprise constraints (rather than theoretical scenarios).

• Keep abreast of trends in cloud computing, DevOps, networking, and security, and assist the team in continually honing both technical instincts and communication abilities.

⛳️ Requirements

• Proven experience in leading teams, ideally as a working manager who enjoys engaging with the details.

• Background in a technical, enterprise customer-facing position such as Solutions Engineer, Sales Engineer, or a similar role.

• Strong, confident, and well-articulated communication skills—you can simplify complex systems, gauge the audience, and convey a message effectively without excessive elaboration.

• Solid grasp of networking and security principles, including cloud environments such as AWS VPCs and Azure virtual networks.

• Practical technical experience with developer tools, DevOps practices, and contemporary cloud architectures (CI/CD, infrastructure, APIs).

• Capability to articulate Tailscale’s value in your own terms, grounded in customer results and technical considerations rather than marketing terminology.

🏝️ Benefits

• An inclusive, flexible environment where you can express your authentic self.

• A competitive total compensation package.

• Comprehensive group benefits with no waiting period.

• Remote-first company—most of our teams operate fully remotely.

• Opportunities to connect with other Tailscalars in real life.

• Support for your personal and professional growth.

• Paid time off and a healthy work-life balance.

• A customizable home office setup.

• Generous parental leave program effective from your first day.