Manager, Solution Engineering

This is a fully remote position, open to applicants in Austria.

📋 Description

• Lead, mentor, and cultivate a team of Solution Engineers to provide impactful technical demonstrations and discovery sessions.

• Collaborate with Sales leadership to align Solution Engineer resources with pipeline priorities and sales strategies.

• Own the technical win strategy throughout the sales process, from initial discovery to technical closure.

• Guide the team in linking Storyblok's features directly to the business value for customers.

• Represent the voice of the customer to Product and Engineering, providing field insights to influence the product roadmap.

• Recruit, hire, and onboard new Solution Engineers effectively.

• Establish and monitor team performance metrics, such as win rates, deal velocity, and technical customer satisfaction (CSAT).

• Create and maintain enablement content, demo environments, and best practices for the Solution Engineers.

⛳️ Requirements

• Bachelor's degree in a relevant field, or equivalent practical experience.

• Required: previous experience as a Solution Engineering Manager.

• Required: familiarity with SaaS products, preferably in a technical pre-sales role.

• Preferred: experience with Content Management Systems (CMS), Digital Experience Platforms (DXP), or web/content management systems.

• Preferred: experience as an individual contributor in roles such as Solution Engineer or Sales Engineer before moving into management.

• Preferred: understanding of modern web development concepts, including APIs, JavaScript frameworks, and headless architecture.

• Preferred: experience selling to enterprise or mid-market clients.

• Exhibits AI literacy, capable of utilizing AI tools to boost productivity, enhance decision-making, and improve work quality while applying sound judgment and critical thinking.

🏝️ Benefits

• Monthly stipend for remote work expenses (home internet, electricity).

• Comprehensive home office equipment package provided at the start (laptop, keyboard, monitor, etc.).

• Upgrade for home office equipment (furniture, earplugs, etc.) or a membership to a local co-working space post-onboarding.

• Sick leave benefits, parental leave, and 25 days of annual leave in addition to local national holidays.

• Personal development fund available for courses, books, conferences, and materials.

• Participation in the Virtual Stock Option Plan (VSOP).

• Annual international team-building trip along with quarterly and monthly online gatherings.

• Flexible working hours.