Manager, RFP & Proposal Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and cultivate a team comprising Analyst I, Analyst II, and Senior Analysts spanning the West, Central, East, and EMEA time zones.

• Create organized onboarding, skills enhancement, and performance feedback initiatives.

• Facilitate weekly one-on-one meetings centered on professional growth, workload management, and long-term career advancement.

• Take charge of performance management and calibration; ensure team members achieve workload objectives while safeguarding against burnout.

• Act as the primary liaison for internal stakeholders regarding team deliverables, capacity, and escalation issues.

• Manage the complete RFP and security questionnaire process, with an emphasis on minimizing turnaround times and enhancing quality standards.

• Oversee the daily Salesforce (SFDC) Cases queue to maintain data integrity, assignment flow, and accurate reporting.

• Generate weekly, monthly, and quarterly analytics on volume metrics and team productivity.

⛳️ Requirements

• A minimum of 3 years' experience in Sales, RevOps, Proposal Management, or a similar operations role.

• At least 1 year of experience in a people management or formal team leader role, with a proven ability to develop early-career professionals.

• Demonstrated success in managing high-volume proposal operations within a dynamic SaaS or technology setting.

• Proficiency in Salesforce (SFDC) for case management, data integrity, and reporting purposes.

• Practical experience with RFP automation software (e.g., Responsive).

• Familiarity with content management platforms such as Highspot, Guru, and/or Notion.

• Evidence of curiosity or hands-on experience with AI tools (e.g., LLM-assisted drafting, workflow automation).

• Strong capability to analyze operational data and leverage metrics for efficiency enhancements.

• Excellent interpersonal skills for effective collaboration across departments and with executive stakeholders.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Professional development opportunities