Manager, Revenue Operations – Groups

This is a fully remote position, open to applicants in United States.

📋 Description

• Engine's Groups division operates as a unique business unit. The clientele includes event planners, executive assistants, travel managers, and procurement teams, each with varying urgency levels and approval workflows.

• You will be part of the Groups team, responsible for developing the systems, data infrastructure, and processes that enable the team to operate with accuracy.

• Take charge of the CRM setup and pipeline structure specifically for the Groups operations.

• Create and sustain the operational framework surrounding the RFP process.

• Develop a forecasting strategy that reflects the unique demand trends of the Groups sector.

• Manage key metrics post-contract, including room block attrition and revenue realization.

• Establish and uphold CRM standards for the Groups team.

⛳️ Requirements

• 4-6 years of experience in Revenue Operations or Sales Operations, preferably with a background in supporting group sales, event-driven revenue, hospitality, or similarly complex and seasonal buying processes.

• Proficient hands-on experience with CRM systems (Salesforce is preferred), including the creation of custom objects, stage logic, and reporting for non-standard sales workflows.

• Familiarity with RFP-based sales processes, room block management, or event-centric pipeline monitoring is a significant advantage.

• Proven capability to construct forecasting models that consider seasonality and non-linear deal progression.

• Strong analytical skills — you are adept at working with data and can transform a disorganized actualization report into a clear business insight.

🏝️ Benefits

• Compensation: Competitive base salary aligned with the role and experience, along with potential bonuses, commissions, and equity opportunities.

• Benefits: Explore our comprehensive list at engine.com/culture.

• Environments for Success: Each role has distinct requirements for success, which is why we implement a hybrid-hub model. Whether you work from one of our exceptional offices or are fully remote, we will ensure you have the necessary resources to thrive.