Manager, Project Management

This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee the daily operations of the project management team, ensuring compliance with departmental standards.

• Establish employee objectives, delegate tasks, manage resource distribution, address escalations, and ensure all deadlines are achieved.

• Provide active coaching to direct reports, assisting them in overcoming complex project challenges and fostering their professional growth.

• Decompose intricate issues into actionable steps, assign them to the appropriate team members for information gathering, consolidate the findings, and collaborate with your team to prioritize these challenges.

• Identify and pursue opportunities for process enhancements and product automation to boost client satisfaction and scalability.

• Onboard new employees, assess team progress, offer ongoing feedback, and proactively escalate team-related issues as necessary.

• Collaborate closely with senior leaders across functions to ensure that project execution aligns with organizational priorities.

• Interact directly with senior stakeholders on the client side, particularly in large enterprise financial services institutions, serving as a strategic point of contact and escalation.

• Exemplify ownership of the company culture and employee engagement by proactively sharing ideas for enhancing the work environment.

⛳️ Requirements

• A Bachelor’s degree is required; an advanced degree or professional certification (PgMP, MSP, PMP) is preferred.

• A minimum of 5 years of proven experience as a People Manager, with a strong emphasis on team development, enablement, and mentorship.

• Between 7 to 10 years of experience in program/project management or customer-facing roles within large enterprises, preferably with experience in Fortune 500 and financial services.

• Demonstrated ability to lead and scale teams managing large, complex enterprise accounts (specific experience supporting financial services institutions is highly preferred).

• Outstanding stakeholder management abilities, with a proven track record of engaging, influencing, and building relationships with senior leaders across functions and senior client-side executives.

• Experience in independently addressing medium-term challenges and offering sustainable solutions that can be standardized for future issues.

• Strong independent judgment and problem-solving capabilities, able to synthesize complex situations to support your team.

• Familiarity with various marketing technologies (e.g., Adobe, Salesforce Marketing Cloud, etc.).

• A background in digital marketing and experience with technical SaaS products is highly preferred.

🏝️ Benefits

• Persado’s hybrid working model promotes a balanced approach to remote and in-office work.

• Competitive and fair compensation.

• Comprehensive benefits packages available globally.

• 401k matching (USA); Pension Scheme (Certain EU locations) to help secure your financial future.

• We support professional development through dedicated enablement and training teams, along with on-demand tools and resources.

• Employee Enrichment Fund available to pursue personal interests or enhance your home office.

• Structured onboarding program designed to ensure a confident start and long-term success for new employees.

• Strong focus on career development and mobility, incorporating continuous feedback and performance management.

• Flexible time off policies to promote work-life balance.

• #PersadoCares: 2 paid Volunteer days annually and matching for charitable donations.

• Robust initiatives for Diversity, Inclusion, and Belonging; including culture month celebrations, a commitment to unbiased recruitment, community ERGs, and more.