Manager, Product Design, Growth – Upper Funnel

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Define user-focused discovery, activation, and monetization experiences throughout product journeys, upgrade flows, pricing interfaces, and lifecycle interactions.

• Manage the process from concept to production, providing UX, visual design, and prototypes.

• Utilize behavioral data, funnel metrics, experimental results, and user feedback to guide design choices.

• Design and oversee experiments across acquisition, activation, and expansion funnels.

• Create reusable growth patterns within Mural’s design system.

• Collaborate with engineers to ensure precise and high-quality implementation.

• Directly supervise one to three designers through one-on-one meetings, goal-setting, feedback, and career development support.

• Balance individual design contributions with leadership responsibilities.

• Mentor designers focused on growth-related surfaces.

• Facilitate workshops and working sessions on pricing, packaging, onboarding, and upgrade strategies.

• Work alongside product, research, and data science teams to establish success metrics, develop hypotheses, and analyze outcomes.

• Advocate for user trust as a valuable growth asset.

• Share growth strategies with design colleagues through critique and collaboration.

• Contribute to design excellence at the intersection of growth and monetization with core product experiences.

⛳️ Requirements

• 5+ years of product design experience with complex applications, preferably in PLG, SaaS, or self-service products.

• 8+ years of product design experience, ideally in SaaS, productivity tools, collaboration software, or product-led growth settings.

• Proven history of leading design work focused on growth, monetization, or conversion.

• Experience in designing in-product discovery, onboarding, sign-up, or activation flows.

• Background in partnering with product and data teams to analyze behavioral insights, experimental results, or funnel metrics.

• Exceptional skills in visual and interaction design, including spacing, motion, hierarchy, and clarity.

• Ability to design within systems and comprehend the cascading effects of decisions across surfaces and journeys.

• Experience mentoring or leading other designers.

• Strong communication abilities.

• Comfort in fast-paced, experiment-driven environments.

• Curiosity and proactive problem-solving skills, including addressing edge cases and anticipating challenges.

• Empathy for first-time users and awareness of trust, motivation, and cognitive load factors.

• Experience with pricing architecture, packaging strategy, or monetization model design is a plus.

• Experience in mapping and designing activation journeys is a plus.

• Hands-on experience with AI-assisted tools and vibe coding is a plus.

• Background in organic acquisition or activation funnels at scale is a plus.

• Familiarity with AI-assisted experiences or contextual intelligence in growth flows is a plus.

• Experience collaborating with data science teams on experimental frameworks or causal inference is a plus.

• Portfolio link required.

• Legal authorization to work in the country of residence required.

🏝️ Benefits

• Compensation is offered based on location, level, job-related knowledge, skills, and experience.

• Reasonable accommodations for individuals with disabilities during the application/interview process and employment.

• Opportunity to collaborate using Mural on a daily basis.

• Opportunity to influence how millions of people collaborate.