Manager, Pre-Sales Operations

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Direct and enhance the operations of the global pursuit desk and proposal management.

• Oversee the complete RFP, RFI, and RFx response workflows utilizing RFP SaaS platforms.

• Collaborate with sales leadership on strategic initiatives, opportunity assessment, and positioning.

• Facilitate contributions across various functions (Sales, Pre-Sales Engineering, Marketing, Product, Customer Success).

• Create and uphold standards for proposal governance, frameworks, and best practices.

• Assist in capture planning, develop win themes, and establish competitive advantages.

• Supervise proposal automation tools, knowledge management systems, and AI-driven response solutions.

• Enable scalable demonstration programs using platforms such as Consensus.

• Ensure alignment with Salesforce (SFDC) for visibility into the pipeline and tracking of deals.

• Monitor and report on operational metrics, proposal performance, and pursuit effectiveness.

• Assist with ESG, security questionnaires, due diligence, and compliance documentation.

• Guide and develop team members in proposal and pursuit coordination.

⛳️ Requirements

• Over 10 years of experience in proposal management, pre-sales operations, pursuit management, solution consulting, or similar roles.

• Background in enterprise SaaS or technology sectors with intricate B2B sales cycles.

• Proven track record of managing systematic RFP/RFx programs with modern proposal tools.

• Experience collaborating with sales leadership on strategic enterprise transactions in SFDC-centric environments.

• Ability to convert technical capabilities into persuasive business outcomes and ROI stories.

• Background in designing scalable operational processes and governance frameworks.

• Knowledge of proposal automation, AI tools, and knowledge management systems.

• Experience facilitating demonstration programs (e.g., Consensus or similar platforms).

• Demonstrated ability to lead or mentor proposal/pursuit teams.

🏝️ Benefits

• Competitive health insurance options.

• Paid time off and volunteer leave.

• Employer-paid short- and long-term disability coverage.

• Parental and adoption leave.

• 401(k) retirement plan.

• Tuition reimbursement program.