Manager, Payroll and Audit Training Resource

This is a fully remote position, open to applicants in United States.

📋 Description

• Direct the field auditing, staff training, and client implementation activities within the Client Fund Accounting National Operations team.

• Provide daily guidance and oversight to Business Systems Analysts, field auditors, and the implementation manager.

• Allocate, distribute, and oversee work quality and output.

• Enhance staff development through performance management, goal setting, coaching, and employee relations.

• Supervise the field audit program and employer payroll audits.

• Examine audit findings and reports, communicating results to clients and internal stakeholders.

• Manage new-client implementations and system conversions for existing clients.

• Participate in implementation meetings as the CFA subject matter expert, offering programming guidance.

• Oversee CFA automation projects and suggest workflow enhancements.

• Create, maintain, distribute, and deliver training on systems, plan rules, processes, and procedures.

• Collaborate with the CFA Operational Controller and Director to ensure current SOPs and compliance-oriented training.

• Identify gaps in business processes and recommend system or operational enhancements.

• Assist in the research and resolution of complex contribution, audit, and systems challenges.

• Review and authorize timecards and time-off requests, ensuring accurate labor allocations and payroll processing information.

• Sustain communication and professional relationships with management, staff, clients, government agencies, unions, participants, attorneys, and consultants.

• Carry out other duties and special projects as assigned.

⛳️ Requirements

• A bachelor's degree in Accounting, Finance, Business, or a related field.

• A minimum of five years of experience in accounting, finance, payroll auditing, or benefits administration.

• At least two years of experience in a supervisory or management position.

• Understanding of third-party administrator operations and the implications of Taft-Hartley provisions.

• Excellent organizational skills, keen attention to detail, and the ability to meet deadlines.

• Clear and professional verbal and written communication skills.

• Strong work ethic with the ability to collaborate effectively in a team environment.

• Exceptional customer service abilities and the capacity to communicate across all organizational levels.

• Proficiency in computer applications, including Microsoft Office tools.

• Willingness and ability to travel as needed.

• Preferred experience in a third-party administrator, insurance, or health and welfare setting.

• Prior experience in Taft-Hartley trust administration is preferred.

• Experience in client implementation, system conversion, or process improvement is preferred.

• Ability to sit for extended periods at a desk and work on a computer.

• Capability to lift up to 15 pounds occasionally.

🏝️ Benefits

• Health coverage.

• Vision coverage.

• Dental coverage.

• Retirement savings 401(k) plan with company match.

• Paid time off (PTO).

• Excellent opportunities for growth.

• Healthy work/life balance.

• Reasonable accommodation for qualified applicants or employees with a disability.