Manager, Mobility – APAC

This is a fully remote position, open to applicants in Asia.

📋 Description

• Effectively achieves team objectives while understanding their impact on the broader Mobility team and associated teams.

• Dedicates time, energy, and enthusiasm to personal and team development to enhance performance and acquire knowledge in new domains.

• Provides ongoing support and constructive coaching to elevate employee effectiveness.

• Formulates both long-term and short-term strategies that align with Mobility's vision and goals, including setting targets to meet deadlines.

• Reports to Senior Management regarding metrics, targets, and project alignment.

• Reviews team budgets to ensure compliance and adherence.

• Oversees the creation of relevant processes and procedures for the prompt and accurate processing and monitoring of immigration and visa applications.

• Manages the preparation of documentation necessary for new service offerings and organizes training materials for use by other departments.

• Leverages multiple data sources to analyze and resolve complex issues.

• Possesses advanced knowledge in a professional area and basic knowledge across all immigration domains.

• Leads projects, delegates tasks, guides the team, and serves as a go-to resource for Mobility Specialists.

• Maintains regular interaction with key colleagues and stakeholders through both formal and informal channels to enhance relationships.

• Adapts communication styles to suit various situations and audiences based on group dynamics.

• Seeks to understand the current and future needs of relevant stakeholders and tailors services to better address those needs.

• Proactively identifies new ideas and opportunities from various immigration sources to boost productivity.

• Integrates AI and automation into their workflow to enhance efficiency and minimize manual effort across immigration operations.

• Views challenging situations and problems as opportunities for improvement.

⛳️ Requirements

• Proven experience managing a remote-first, high-volume operational team.

• A people-first leader capable of working independently and taking ownership of team results.

• Demonstrated experience in immigration compliance, global mobility, or similar roles within the immigration sector.

• A solid understanding of immigration processes and typical procedures involved in compliance.

• Ability to thrive in a fast-paced, dynamic environment.

• Previous experience in the tech industry or a rapidly growing scaling environment is preferred.

• Fluent in written and spoken English; additional languages are advantageous.

• Experience working remotely is a plus.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Mental health support services.

• Stock options.

• Learning budget.

• Home office budget & IT equipment.

• Budget for local in-person social events or co-working spaces.