Manager, Legal Technology Solutions

This is a fully remote position, open to applicants in Texas.

📋 Description

• Own and articulate the long-term technical vision and strategy for Legal systems technology.

• Create a prioritized roadmap that aligns with departmental business objectives.

• Collaborate with business stakeholders to identify requirements and prioritize initiatives.

• Lead the Legal systems product squad while managing application lifecycle activities, which include software acquisition, deployment, administration, configuration, testing, production support, and process management.

• Propel applications towards a digital-first approach, promoting the adoption of AI, Digital Thread, visualization, and analytics.

• Ensure the application portfolio complies with regulatory, compliance, and policy standards, including DFARs and CMMC requirements.

• Deliver quality assurance through business architecture, requirements analysis, and user acceptance testing.

• Act as the final authority on whether new features or updates to the Legal system meet business requirements.

• Establish and nurture partnerships with systems integrators and software providers.

• Foster continuous improvement across service operations, service health, KPIs, SLAs, and user experience.

• Serve as the primary escalation point for critical service failures; restore service, contain incidents, and conduct root cause analysis.

• Lead cross-functional teams and exert influence without direct authority in a matrixed environment.

• Simplify complex technical concepts for communication to senior executives and stakeholders.

• Cultivate talent and build teams through coaching, performance management, and skill development.

• Collaborate with cybersecurity, architecture, and data teams on compliance, integration quality, and enterprise alignment.

• Work alongside software development, program management, and technical engineering teams on enterprise technology initiatives.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or an equivalent combination of education and experience.

• A minimum of 8 years of progressive experience in IT, including roles in service ownership, application management, enterprise systems, or similar leadership positions.

• Practical experience in supporting legal applications or related systems.

• Proven ability to implement technology plans and support legal operations.

• Strong leadership and interpersonal skills, encompassing communication, facilitation, and negotiation abilities.

• Capability to translate business needs into technical strategies and actionable roadmaps.

• Established ability to influence within matrixed organizations and build trusted partnerships.

• Extensive experience with service ownership, enterprise system sustainment, and vendor management.

• Analytical mindset with the ability to balance long-term strategy with short-term operational needs.

• Practical decision-making and problem-solving skills.

• Familiarity with modern software development practices, program management, and technical engineering environments.

🏝️ Benefits

• Health, dental, and vision insurance.

• Health savings accounts.

• 401(k) savings plan.

• Disability coverage.

• Life and accident insurance.

• Employee assistance program.

• Legal plan.

• Discounts on home, auto, and pet insurance.

• Paid time off.

• Paid holidays.

• Paid parental leave.

• Paid military leave.

• Paid bereavement leave.

• Applicable federal and state sick leave.

• Monetary or non-monetary recognition awards.

• Other incentives may be available based on position level and/or job specifics.