Manager, Key Customer Accounts

This is a fully remote position, open to applicants in United States.

📋 Description

• Accountable for selling and managing corporate accounts linked to Arcwood’s clientele while collaborating with Regional Sales teams, involving travel up to 50% of the time.

• Emphasizes health and safety by complying with policies, procedures, and ensuring safe practices at all times.

• Collaborates with Regional Sales organizations to engage with corporate EHS, product lines, purchasing professionals, and technical buyers to gain insights into both local and corporate-wide requirements.

• Engages with divisional, regional, and corporate executives to identify a diverse array of professional services opportunities and fosters robust relationships with customers.

• Works in partnership with Sales, Marketing, and other Corporate Account Managers to establish a more targeted sales strategy.

• Applies effective negotiation skills during the execution of agreements and service offerings.

• Oversees business support staff to ensure proper scheduling, proposal preparation, and timely responses to customer inquiries and complaints.

• Fosters positive relationships for the Company by participating in community and government activities.

• Stays informed about competitors' offerings, including products and services.

• Trains, coaches, mentors, and develops Account Managers.

⛳️ Requirements

• Bachelor's degree (mandatory)

• 6+ years of experience in general business, sales, or account management, including 3+ years in the environmental industry/business development (mandatory)

• Alternatively, 15+ years of general business sales or account management experience (mandatory)

🏝️ Benefits

• Health insurance includes coverage for all preventative care, from physicals to eye examinations, and also contributes to your HSA account.

• We are committed to advancing your career at Heritage. Enhance your skills or acquire new ones through our extensive internal training and educational opportunities, or we will fund relevant external courses and training.

• For certifications and degrees, we provide a generous tuition reimbursement program.

• In addition to our educational and health benefits, we offer a 401K match, a competitive bonus program, and certain roles are eligible for referral and retention bonuses as well.