Manager – Internal Communications, Culture

This is a fully remote position, open to applicants in Texas.

📋 Description

• Design and implement content strategies that align with company-wide objectives, enhance recognition programs, and engage employees with our mission and values.

• Oversee the complete process of internal communications, including content development and distribution through email, intranet, newsletters, Workplace, and events.

• Administer the internal communications calendar, managing requests from various departments, prioritizing clarity and timing, and ensuring alignment with business goals.

• Create and curate content for diverse formats and audiences, such as company-wide newsletters, updates from executives and leadership, DEI initiatives, cultural and wellness campaigns, town halls, leadership presentations, video scripts, audio recordings, and talking points.

• Advocate for contemporary content delivery methods, emphasizing short-form, visual, and shareable formats instead of lengthy, text-heavy communications.

• Provide consultation and support to functional teams regarding messaging tone, structure, and best practices to enhance internal storytelling and foster employee trust.

• Oversee the maintenance and management of the company intranet (e.g., LumApps), including editorial planning, content quality assurance, and collaboration with internal stakeholders for story sourcing.

• Ensure that sensitive communications for protected audiences are conducted with discretion, security, and care.

• Contribute to the enhancement of the company’s digital employee experience, ensuring that all content platforms are current, user-friendly, and accessible.

⛳️ Requirements

• Bachelor's degree in communications, journalism, marketing, or a related field.

• A minimum of 3 years of professional experience in positions focused heavily on internal communications, corporate communications, and/or branding.

• A strong passion for storytelling and improving the overall employee experience.

• Knowledge of best practices related to communications and digital content.

• Capability to contribute to a collaborative and effective cross-functional editorial and content strategy.

• Experience managing vendor relationships and communication tools/platforms (e.g., intranet, email distribution, engagement software).

• Background in supporting creative production processes.

• Demonstrated proficiency in proofreading and editing with an exceptional eye for detail.

• Ability to work with a sense of urgency and collaborate effectively.

• Proficient in writing and editing in various styles and formats, ensuring content is engaging, clear, accurate, and actionable.

• Strong interpersonal and collaboration skills applicable in both in-person and virtual environments.

• Creativity, curiosity, and a mindset geared towards innovative thinking.

• Flexibility and adaptability in the face of change.

🏝️ Benefits

• Medical/Dental/Vision Insurance

• TouchCare VirtualCare

• Life Insurance

• Health Savings Account

• Flexible Spending Account

• 401(k) Matching

• Employee Assistance Program

• PTO Plan for Non-Exempt Employees

• Flexible PTO Plan for Exempt Employees

• Holidays and Floating Holidays

• Pet Insurance