This is a fully remote position, open to applicants in United States.

• Develop and implement the strategy aimed at creating personalized player experiences for our Casino and Golden Nugget brands.

• Take charge of the performance regarding the on-site player journey by establishing essential performance metrics.

• Create and refine merchandising strategies by utilizing customer segmentation and insights from the customer lifecycle.

• Collaborate with the Product, Data Science, Analytics, Engineering, and Revenue Operations teams.

• Drive a thorough experimentation strategy by pinpointing opportunities and expanding successful experiences.

• Work alongside cross-functional teams to deliver seamless customer experiences across multiple platforms.

• Influence the future of the casino experience by introducing new capabilities to the market.

• A Bachelor's degree in Business, Economics, Marketing, Data Science, Engineering, or a related discipline.

• A minimum of 5 years of experience in iGaming, online gaming, or another digital consumer-focused industry.

• A solid understanding of casino operations, lobby strategy, and customer engagement practices.

• Demonstrated experience in developing strategies for personalization, merchandising, or customer experience.

• Strong analytical skills along with strategic problem-solving capabilities.

• Experience collaborating with Product, Analytics, Data Science, Engineering, and Operations teams.

• Exceptional communication skills and adept at stakeholder management.

• Bonus

• Equity

• Benefits as applicable

Manager, iGaming Operations – Personalization

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