Manager, Growth Renewals

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and cultivate a team of sales professionals to optimize performance and achieve objectives for renewal and expansion business.

• Manage a strategic portfolio of opportunities and ensure the team effectively handles their accounts to maximize bookings, reduce churn, and enhance customer success.

• Boost revenue growth through targeted upsell and cross-sell initiatives, ensuring team members recognize and pursue expansion opportunities with existing clientele.

• Actively manage risks by identifying accounts at risk and executing retention strategies.

• Develop and sustain accurate forecasting across the team, establish realistic business expectations, transparently communicate results to sales leadership, and foster accountability for forecast precision.

• Supervise deal evaluation, validation, quoting, commercial negotiations, and closure processes across the team.

• Track and assess individual representative performance against renewal and expansion targets, offer coaching and feedback, and implement performance improvement plans when necessary.

• Ensure the team possesses deep product and solution knowledge while staying updated on competitive and market trends.

• Mentor and nurture team members to equip them for future growth and leadership roles.

⛳️ Requirements

• Minimum of 5 years of direct renewals sales experience in enterprise software or cybersecurity, with at least 2 years in a management or leadership role.

• Demonstrated history of surpassing individual and team sales targets, with proven success in driving both renewals and expansion revenue.

• Strong background in managing and coaching sales teams, with the ability to identify talent, develop individuals, and enforce accountability.

• Proficiency in indirect 2-tier go-to-market models, including channel partners, managed service providers, and distributors.

• Proven capability to identify upsell and cross-sell opportunities and promote the adoption of additional products and services.

• Strong risk management orientation with experience in identifying at-risk accounts and executing mitigation strategies.

• Exceptional forecasting skills and business acumen, with the ability to analyze metrics, trends, and overall business performance.

• Customer-oriented with outstanding communication skills (verbal, written, presentation) and the ability to build strong relationships.

• Excellent interpersonal skills, a collaborative mindset, and the ability to work effectively across various departments.

• Capability to thrive in a fast-paced, high-growth environment that requires continuous innovation and adaptability.

• Superior organizational, prioritization, and time management skills.

🏝️ Benefits

• Restricted Stock Units (RSUs)

• Employee Stock Purchase Plan (ESPP)

• Flexible time off

• Paid company holidays and paid sick time

• Gender-neutral parental leave

• Grandparent leave

• Medical, dental, and vision coverage

• 401(k) retirement plan with company match

• Life and disability insurance

• Health and dependent care FSA

• Voluntary benefits (hospital, accident, critical illness)

• Employee Assistance Program (EAP)

• ARAG pre-paid legal

• Nationwide pet insurance

• Cancer Care program

• Global business travel medical insurance

• Home office allowance

• Mobile phone reimbursement

• Wellness coach

• Wellness/gym reimbursement

• Fertility coverage

• Adoption & surrogacy reimbursement