Manager, Enterprise Projects

📋 Description

• Comprehend business processes, document the existing underwriter experience, and pinpoint opportunities to enhance user experience through the use of analytics and automation.

• Collaborate both internally and externally to actively participate in the development of an analytics-driven future state vision for prioritized work areas.

• Work alongside Arch’s Operations and IT teams to translate solution designs into functional requirements that guide UI/UX development.

• Build strong relationships with cross-functional team members to influence and promote alignment around the future state vision.

• Serve as a strategic advisor on large and medium-sized initiatives, offering insights and recommendations concerning analytics and automation solutions within technology platforms and operations.

• Manage stakeholder expectations through consistent communication and regular touchpoints.

• Proactively raise risks and issues to leadership as they emerge.

• Assist in establishing best practices and repeatable processes applicable across various business units.

⛳️ Requirements

• Over 5 years of experience in property/casualty insurance business process analysis and process improvement, preferably within commercial lines underwriting.

• Exceptional teamwork skills are essential for playing a pivotal role in cross-functional teams; ability to collaborate and build trusting relationships with business partners.

• A robust understanding of the property/casualty insurance business and a genuine passion for the industry.

• Proven track record in identifying opportunities for transforming business processes.

• Demonstrated ability to lead discussions and synthesize input from various stakeholders to achieve consensus on approaches.

• History of collaborating with multidisciplinary teams to deliver technology solutions.

• Strong organizational skills, including task management, time management, and project management.

• Excellent verbal and written communication skills; capable of conveying complex concepts to individuals across the organization.

• Innate curiosity to understand, question as necessary, and enhance the surrounding environment.

• Ability to extract and apply insights from other projects to develop scalable and repeatable business frameworks.

🏝️ Benefits

• Multiple medical plans along with dental, vision, and prescription drug coverage.

• A competitive 401k plan with generous matching contributions.

• Paid time off starting at 20 days per year.

• Up to 12 paid company holidays annually, plus 2 paid days for Volunteer Time Offer.

• Basic Life and AD&D Insurance, as well as Short and Long-Term Disability coverage.

• Paid Parental Leave of up to 10 weeks.

• Student Loan Assistance and Tuition Reimbursement programs.

• Backup Child and Elder Care services.