Manager, Enterprise Projects

This is a fully remote position, open to applicants in Connecticut, +3 more states.

📋 Description

• Comprehend business processes, document the current underwriter experience, and pinpoint opportunities to enhance user experience through analytics and automation.

• Collaborate internally and externally to actively participate in developing an analytics-driven future state vision for prioritized work areas.

• Work alongside Arch's Operations and IT teams to convert solution design into functional requirements that guide UI/UX development.

• Build strong relationships with cross-functional team members to influence and drive consensus around the future state vision.

• Serve as a strategic advisor on large and medium-sized initiatives, offering insights and recommendations regarding analytics and automation solutions within technology platforms and operations.

• Manage stakeholder expectations through consistent communication and regular touchpoints.

• Proactively raise risks and issues to leadership as they emerge.

• Assist in establishing best practices and repeatable processes that can be applied across various business units.

⛳️ Requirements

• Over 5 years of experience in property/casualty insurance business process analysis and process improvement, preferably in commercial lines underwriting.

• Exceptional teamwork abilities are essential for playing a key role in cross-functional teams; capability to collaborate and foster trusting relationships with business partners.

• A solid understanding of the property/casualty insurance sector and a genuine passion for the industry.

• Proven history of recognizing opportunities for transforming business processes.

• Demonstrable ability to lead discussions and synthesize input from diverse stakeholders to achieve consensus on approaches.

• Established record of working with multidisciplinary teams to deliver technology solutions.

• Strong organizational skills encompassing task management, time management, and project management.

• Excellent verbal and written communication skills, with the ability to articulate complex concepts to individuals across the organization.

• Natural curiosity to understand, question as necessary, and enhance the surrounding environment.

• Capability to extract and apply insights from other projects and to build scalable, repeatable business frameworks.

🏝️ Benefits

• Multiple medical plans, in addition to dental, vision, and prescription drug coverage.

• A competitive 401k plan with generous matching contributions.

• Paid time off starting at 20 days per year.

• Up to 12 paid company holidays per year, plus 2 paid days for Volunteer Time Off.

• Basic Life and AD&D Insurance, along with Short and Long-Term Disability coverage.

• Paid Parental Leave of up to 10 weeks.

• Student Loan Assistance and Tuition Reimbursement.

• Backup Child and Elder Care services.