Manager, Curriculum & eLearning Programs

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Develop and design high-quality curricula and courses by effectively collaborating with subject matter experts, the Office of General Counsel, and instructional designers to ensure accuracy, compliance, and engaging learning experiences.

• Facilitate the effective delivery of established training offerings, including eLearning courses, webinars, seminars, podcasts, and academies/conferences, ensuring impactful training is provided to NICB Members, law enforcement partners, and key stakeholders.

• Manage all aspects of L&D NICTA eLearning, including needs assessment, instructional design processes, content creation, LMS platform management, and evaluation of training effectiveness.

• Utilize learning analytics, survey data, and performance metrics to evaluate the effectiveness and impact of learning programs, providing informed recommendations for continuous improvement.

• Assist in the implementation and management of strategic objectives and the long-term curriculum roadmap that aligns with the established mission, vision, and goals.

• Oversee and manage the budget development process to ensure resources are appropriately allocated and aligned with NICB and L&D strategic objectives.

• Lead and cultivate a high-performing eLearning team.

• Oversee customer service functions to guarantee an outstanding learning experience for members, NICTA customers, law enforcement, key stakeholders, and NICB team members.

• Perform other duties as assigned.

⛳️ Requirements

• Bachelor’s degree is required.

• In lieu of a degree, four years of relevant experience are necessary.

• 6 – 8 years of experience in learning and development is required.

• Previous leadership experience is essential.

• Expertise in the eLearning ecosystem is required, including strong proficiency with LMS platforms and a comprehensive range of digital tools and resources necessary for designing, developing, and delivering training courses.

• Strong curriculum writing skills and experience in creating eLearning courses for adult learners are required.

• Extensive knowledge of learning principles, all aspects of training course development, and instructional design principles is preferred.

• Prior experience in the insurance industry, claims or investigations, or background in law enforcement or intelligence and analytics is preferred.

• Familiarity with the latest trends in insurance fraud and crime is preferred.

🏝️ Benefits

• Comprehensive benefits package.

• Attractive 401(k) plan.

• Generous paid time off.