Manager, Client Financial Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee compensation administration teams for SIRVA’s global mobility clientele.

• Act as the primary contact for Compensation Services Specialists regarding daily compensation tasks.

• Develop global cost projections, assignment letters, compensation worksheets, and year-end reports.

• Collaborate with payroll teams in both client home and host locations.

• Reconcile payrolls on a monthly and periodic basis.

• Gather worldwide compensation data.

• Engage in all stages of the compensation process, including troubleshooting, implementing new processes, and ongoing service delivery.

• Foster internal and external relationships and present findings to stakeholders.

• Attend client meetings and conference calls as necessary.

• Collaborate across business units to ensure high-quality payroll services and address issues.

• Meet goals for operational efficiency, productivity enhancement, revenue generation, and client retention.

• Track productivity, SLA metrics, and FTE allocation.

• Participate in budgeting and revenue reconciliation activities.

• Recruit and interview potential candidates.

• Conduct performance evaluations and manage ongoing performance.

• Mentor, coach, and support the development of team members.

• Encourage open communication, trust, respect, and a positive work environment.

• Ensure that standardized operational processes and practices are established.

• Prepare team members for current responsibilities and future career opportunities.

⛳️ Requirements

• High school diploma or equivalent qualification.

• Required experience in an accounting firm or other professional organization focused on the calculation and reporting of expatriate compensation.

• Preferred 3+ years of experience managing compensation and/or payroll teams.

• Strong written and verbal communication skills, capable of presenting information in a clear and professional manner.

• Ability to produce innovative and thoughtful solutions.

• Capacity to learn from errors and implement preventative measures.

• Exceptional organizational skills with the ability to prioritize tasks effectively.

• Team player with the ability to consider diverse perspectives and delegate responsibilities efficiently.

• Cultural awareness and the ability to function effectively in varied business and cultural settings.

• Proficient in documenting and training process flows within a high-volume environment.

• University or college degree in business or a related field is preferred.

🏝️ Benefits

• Competitive salary and incentive programs.

• Flexible work arrangements to support a balanced work/life approach.

• Comprehensive benefits packages along with a wellness program.

• Generous company-paid vacation days and holidays.

• Continuous learning and career development opportunities.

• Medical, Dental, and Vision coverage.

• 401(k) plan.

• Flexible Spending Account (FSA) / Health Savings Account (HSA).

• Employer contribution to HSA.

• Life and Disability Insurance.

• Paid Time Off.

• Volunteer Time Off.

• Identity Theft Protection Plan.

• Engaging, collaborative, and diverse corporate culture.