Manager, Carrier Operations – Capacity Procurement

This is a fully remote position, open to applicants in United States.

📋 Description

• Design and implement the capacity procurement strategy for First and Middle Mile operations.

• Establish and nurture a competitive carrier network across all key lanes.

• Manage end-to-end carrier RFP processes, including design, bid evaluation, award decisions, and onboarding.

• Anticipate future capacity requirements based on volume forecasts and proactively secure dedicated capacity in advance of demand.

• Negotiate carrier agreements focusing on rate structures, fuel surcharge mechanisms, accessorials, volume commitments, service guarantees, and termination clauses.

• Cultivate and sustain senior-level strategic relationships with carriers, acting as the primary point of contact.

• Oversee carrier performance metrics related to cost, commitment, visibility, and reliability.

• Source, onboard, and ensure ongoing compliance for all carriers in collaboration with risk and compliance teams.

• Ensure that carriers adhere to safety and regulatory standards (DOT, FMCSA).

• Drive the adoption of digital visibility across the carrier network, including API integrations, ELD connectivity, and driver app tools.

• Collaborate with Sales and Account Management to deliver precise carrier capacity liquidity insights.

• Relay freight market conditions to internal stakeholders to guide pricing strategies, commitments, and client discussions.

• Identify and address capacity-related operational challenges and bottlenecks.

• Recognize and implement cost-saving initiatives through negotiation, lane consolidation, and capacity mix optimization.

⛳️ Requirements

• Over 5 years of experience in transportation procurement or carrier management.

• Solid understanding of first and middle mile linehaul operations.

• Proven track record in negotiating carrier contracts within fluctuating freight markets.

• Experience in forecasting capacity needs and managing seasonal fluctuations.

• Extensive knowledge of transportation management systems and carrier compliance platforms.

• Familiarity with DOT and FMCSA regulations.

• Capability to translate freight market dynamics into commercial strategies.

• Excellent relationship-building skills with carriers and cross-functional teams.

🏝️ Benefits

• Additional compensation may include bonuses, equity, or commissions.