Manager, Benefits Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Recruit, guide, mentor, and support a high-performing operational team.

• Provide exceptional value to Remote's employees and clients.

• Ensure there is no revenue loss in the recharging of Benefits to our Clients.

• Continuously enhance and optimize processes, workflows, and tools.

• Act as a subject matter expert on Benefits.

• Discover automation possibilities in current workflows in collaboration with Product.

• Guarantee that Remote's service delivery adheres to compliance standards in conjunction with Legal.

• Collaborate efficiently and effectively with Payroll, Finance, Legal, Product, and Engineering teams.

• Assist in reporting, auditing, compliance, and maintaining data integrity initiatives.

• Demonstrate the ability to transition from “scout to scale” and initiate projects.

• Serve as a champion for Remote's values and the objectives of the Benefits team, both internally and externally.

⛳️ Requirements

• Over 5 years of professional experience.

• Experience as an HR generalist and specific knowledge of Benefits across various countries.

• Operational experience spanning multiple roles.

• Directly managed small to medium-sized teams.

• Customer-focused mindset, complemented by a pragmatic personality.

• Enthusiastic about achieving objectives and maintaining high standards of quality.

• Committed to teamwork and the development of individuals.

• Capable of quickly adjusting to a dynamic, international, scale-up environment.

• Proficient in written and spoken English.

• Previous startup experience is a plus (nice to have).

• Ability to speak multiple languages is advantageous (nice to have).

• Past experience in remote work settings is beneficial (nice to have).

🏝️ Benefits

• Work from any location.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Access to mental health support services.

• Stock options available.

• Budget allocated for learning and development.

• Home office budget and provision of IT equipment.

• Funding for local in-person social events or co-working spaces.