Managed Services Resource, Account Coordinator

This is a fully remote position, open to applicants in Egypt, +2 more countries.

📋 Description

• Assist in sourcing and screening candidates to meet departmental needs

• Oversee employment processes, onboarding, and resource mobilization efforts

• Manage follow-ups related to accounts and client relationships for the department

• Organize weekly meetings for the team and with clients

• Collaborate with project and technical managers on service-level reporting and weekly presentations

• Handle administrative requests for the department, including leave requests, visa renewals, and medical needs

• Aid in business analysis activities and conduct QA/QC reviews

• Create presentations and updates for management

• Facilitate engagement across all teams within the department

⛳️ Requirements

• At least two years of relevant experience

• A technical degree or pertinent technical courses/certifications

• Skills in business analysis and QA/QC

• Proficiency in PowerPoint is a plus

• Proficiency in Arabic is advantageous

• Ability to work remotely and travel to the UAE as needed

• Capable of multitasking, maintaining high availability, working under pressure, and adapting in an agile environment

• Must be available to start within two to three weeks

🏝️ Benefits

• Comprehensive health insurance

• Opportunities for professional development and training

• Flexible work arrangements

• Supportive work environment